Frequently Asked Questions

In order to take advantage and use the features, like pocket money, make a payment, financial literacy, savings goal and teach your kid and track the financial activities, you need a kid’s profile in Family app.

Kids profile can be created either from the Home (Dashboard) page when no kid profile is created or from Settings Family page.

Yes, but only user ID is stored to make it convenient for yo, and not your password, due to security reasons.

You are asked to enter OTP again for security reasons but only in case if:

• Logging in the new browser
• Using the device for the first time to login into your profile
• App was reinstalled
• App was upSchool yeard.

Password should be at least 8 characters long, a mix of letters (upper and lower case), numbers and symbols.

You have an authority to authenticate the kid to use either of the biometric option, fingerprint/face recognition, as supported by the device.

No, both the apps can be installed on the same or on different devices.

Kids can register their profile in the kid’s app by entering the magic code which is obtained after creating kids’ profile in the Family app on the success screen, and in an email sent to parent/guardian on registered email id.

Each kid card gives the summary of important information related to kid’s bank account, pocket money assigned by the parent, money saved for goal (till date and in this week) and the transactions-, deposit- and withdrawal, both in the bank account (if linked) and the cash money.

Yes, and leads to relevant pages, from which you can come back to the dashboard.

Link account takes you to the Finleap account onboarding flow, where you can connect with the bank supporting PSD2 where you have your kid account and onboard the account into Fintune ecosystem.

Fintune consumes Finleap’s account onboarding and payment services to make it easier for the guardians/parents to onboard the children’s bank account and link it with children’s profile, and thereafter track the bank activities from the Finny Family app.

Yes, we don’t have access to your bank account credentials since Finleap is processing it and only uses it for the purpose of establishing the connection with your bank.

Yes, you as a guardian can anytime revoke the bank account permission by deleting the account from the Finny Family app.

By navigating to Settings / Children’s Bank Account / tap on the children’s profile you want to connect with the bank account and the select the bank account. Then follow the Finleap process.

By navigating to Settings / Children’s Bank Account / tap on the linked bank account and press on the delete icon to disconnect the bank account.

No, you only need to select the bank in which you have your children’s account, and login to that bank using your credentials. Mandated by PSD2 regulations, we share the email adress that you provided to us at the time of registration so that Finleap connect can reach out to you in case of regulatory matters only.

Yes, we or Finleap don’t store your password.

Depending upon the bank agreement to have PSD2 there might be, and we will keep you informed if you need to provide a consent once again.

Fintune treat both guardian and parent the same and hence a guardian is allowed to onboard the children’s bank account as well.

You as a parent/guardian are authorised to link the children to the right bank account. Precondition is that you have onboarded the bank account and the bank is supported by Finleap connect.

Yes, all the parents/guardians in the family can view all the children profiles and their linkage with the bank account. But only the parent who onboarded the bank account can link or delink the childrens’ profile from the onboarded bank account.

Giving pocket money to children as young as four or five years helps them start learning about the value of money and money management.

A study suggests weekly pocket money for childrens in the first four school years and monthly pocket money for school year 5 and above is ideal. Get children started with money as young as possible.

Depending on how you feel comfortable from financial exposure point of view for your children, you can allocate the pocket money.
We suggest the following guideline:

School year 1: EUR 1 weekly
School year 2: EUR 2 weekly
School year 3: EUR 3 weekly
School year 4: EUR 4 weekly
School year 5/6: EUR 20-25 monthly
School year 7/8: EUR 25-40 monthly
School year 9/10: EUR 30-50 monthly
School year 11 : EUR 40-60 monthly

In Finny Family app, create your children’s profile. In the Navigation, go to pocket money where you can set pocket money for each child with individual duration (weekly/monthly) and amount.

Once the pocket is allocated to any children’s profile and set active, you see the relevant amount with duration on the dashboard, also once i