Frequently Asked Questions
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All you need to know
Find answers to all the app related and money related queries in here.
Choose a topic from the list or click on any of the listed question.
Hint: You can find the FAQ’s also in the Finny Family app, with a full text search.
FAQs
Kids profile can be created either from the Home (Dashboard) page when no kid profile is created or from Settings Family page.
You are asked to enter OTP again for security reasons but only in case if:
- Logging in the new browser
- Using the device for the first time to login into your profile
- App was reinstalled
- App was upSchool yeard.
You have an authority to authenticate the kid to use either of the biometric option, fingerprint/face recognition, as supported by the device.
Kids can register their profile in the kid’s app by entering the magic code which is obtained after creating kids’ profile in the Family app on the success screen, and in an email sent to parent/guardian on registered email id.
Yes, and leads to relevant pages, from which you can come back to the dashboard.
We suggest the following guideline:
School year 1: EUR 1 weekly
School year 2: EUR 2 weekly
School year 3: EUR 3 weekly
School year 4: EUR 4 weekly
School year 5/6: EUR 20-25 monthly
School year 7/8: EUR 25-40 monthly
School year 9/10: EUR 30-50 monthly
School year 11 : EUR 40-60 monthly
– Allowing your children to make a list of items they want.
– Making them learn that every material thing has some worth in money
– Making them create goal with a due date so that they can set targets for them to achieve.
– Allocating money to each goal in the sequence of its priority of fulfilment
– Fulfilling the goal by their own saved money, giving them a sense of achievement and empowerment
Goals overview screen:
1. Click allocate money icon on overview scree
2. Click on the battery/ goal icon
3. Long press on the “+” icon displayed over the battery
Goal details screen:
1. Click on “Allocate money” button
2. Enter the amount in the field
3. Click on “Done” button
– add / invite family or community members
– manage/ add the bank account in the Fintune system
– link the child profile with added bank accounts
– read the Terms and Conditions
– read about general app infos